IN BRIEF…

Your custom is valued and your privacy is respected. When you visit our website you trust us with your information, and we do not share any personal data with external organisations other than those that are necessary to operate and process transactions, including payments, shipping addresses and opt-in marketing.

This site uses functional and analytical cookies to help improve your shopping experience and to provide social media features. If you need help or advice managing any of your data preferences please do not hesitate to contact us using the form provided, by email at hello@thediarist.co.uk or by writing to us at the address given at the bottom of this page.

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WHAT INFORMATION DO YOU AUTOMATICALLY COLLECT?

Certain information about your device is automatically collected when you visit our site, which is anonymous and does not reveal your name or contact details. This is primarily required for it to operate effectively and securely, and also allows visitors to navigate and use key features. We collect some of this information using functional and required cookies, and analytical and performance cookies. This information may include:

• IP address, browser and device characteristics

• operating system, language preferences

• referring URLs

• device name, country and location

• information about how and when you use this site, and other technical information including clicks, internal links, pages visited, scrolling, searches and timestamps

• Information about your network and device

• Web pages you visited prior to coming to this website

We are happy to provide a full list of cookies upon request.

We share this information with Squarespace, our website provider, in order to function and to learn about site traffic and activity. For further information please visit www.squarespace.com/privacy/

WHAT INFORMATION IS COLLECTED BY PLACING AN ORDER?

Personal information voluntarily disclosed to us in order to process an order will only be used for legitimate business purposes. Your order information includes contact information and payment information.

Contact information will be used to fulfil any orders placed through this site, arrange shipping via a third party, and providing you with invoices, confirmations and shipping updates on your order. This includes:

• your first and last name

• email address

• billing address

• shipping address

• phone number

• other necessary contact data

When in line with the preferences you have shared with us at checkout we may provide you with information or advertising relating to our products or services.

Payment information is necessary to process your order payment, and is collected through the encrypted payment processor, Stripe. This information provided to us must be true, complete and accurate and may include the following:

• credit card numbers

• debit card numbers

• cvs/security code associated with your payment card

• Paypal information

• email address

• phone number

All payment data is stored by our payment processor (please see Stripe’s privacy policy and contact them directly if you have any further questions).

Please notify us of any changes to you order information, and upon completion of the order we will retain your order information for our records, unless this is requested delete if requested by you. In addition the above order information will be screened for potential risk or fraud.

WHAT INFORMATION IS COLLECTED WHEN SUBSCRIBING TO ‘THE LOVE LETTER’?

The Love Letter is our means of communicating with you via email about our new arrivals, promotions and offers, and is an opt-in process. In order to share these emails with you some personal information must be collected, which includes:

• your first and last name

• email address

We share this information with Mailchimp, our email marketing provider.

You can unsubscribe from this marketing email list at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided on this page.